FAQs – Ice Machine Parts
Frequently Asked Questions for Importers, Distributors, Repair Shop Owner
Yes. Our engineering team provides installation guidance, troubleshooting, and after-sales support.
Contact us with photos or videos. We will verify and provide replacement, return, or refund.
Generally 30% deposit, balance before shipment. Negotiable for long-term partners.
We accept T/T and Western Union.
Yes. Our engineering team provides installation guidance, troubleshooting, and after-sales support.
Contact us with photos or videos. We will verify and provide replacement, return, or refund.
Generally 30% deposit, balance before shipment. Negotiable for long-term partners.
We accept T/T and Western Union.
Standard export carton packaging. We can provide custom packaging to prevent damage during transport.
EXW, FOB, CIF, DDU, DDP are all available. We can also ship to your forwarder.
We ship mainly from Ningbo & Shanghai, China.
For certain components like valves, timers, sensors, and motors, we can adjust specifications based on your requirements.
Yes. We support custom logos, packaging, labels, and neutral packing for importers.
Yes. We maintain stable production capacity and inventory for long-term partners.